Cookie Page
1. Introduction
This Cookie Policy explains how Belmont House Devon Ltd (“we”, “us”, and “our”) uses cookies and similar technologies to recognise you when you visit our website at https://www.belmonthousedevoncarehome.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In the context of providing residential care, we take your privacy seriously. This policy ensures we are transparent about the data we collect via our digital platform.
2. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
- First-party cookies: These are cookies set by us directly.
- Third-party cookies: These are cookies set by partners (like Google or Facebook) to enable features like analytics or embedded maps.
3. Why do we use cookies?
We use cookies for several reasons. Some are required for technical reasons for our Website to operate. We refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Sections.
4. Types of cookies we use
Strictly Necessary Cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas or filling in contact forms for care enquiries. Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them without impacting how our Website functions.
Performance and Analytics Cookies
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customise our Website for you. We specifically use these to see which care services are most viewed by our local community.
Functionality Cookies
These cookies are used to enhance the performance and functionality of our Website but are non-essential to its use. However, without these cookies, certain functionality (like videos or maps showing our Brixham location) may become unavailable.
5. How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager (the banner that appears on your first visit).
You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.
6. Detailed Cookie Table
While the specific cookies may change, we generally use the following:
- Google Analytics: Used to distinguish users and sessions.
- Vercel/Next.js: Used to maintain site performance and speed.
- CSRF Token: A security cookie used to prevent cross-site request forgery when using our forms.
7. Updates to this policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
8. Contact us
If you have any questions about our use of cookies or other technologies, please contact us at:
Belmont House Devon Ltd
13 Greenover Road
Brixham, Devon
TQ5 9LY
Phone: 01803 856420